Unovine.com | Terms & Conditions | Returns Policy

Ordering

We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order on unovine.com you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this. We also reserve the right not to accept any order.
All products offered for sale on this website are subject to availability. We cannot guarantee availability, especially of specific vintages. If the product you have ordered is unavailable for any reason, we will contact you by email or telephone.

Pricing

Prices are subject to change without notice. All prices shown on the website include VAT at the UK rate of 20%. 

Payment

All card payments are processed securely by Retail Merchant Services during checkout. No card data is processed or stored on this website.

Customs Duties

Delivery addresses outside the UK / Northern Ireland may be liable to duty on imported goods. Please check with your relevant authority for more information.

Delivery Information

Details and costs of delivery can be found on our Delivery Information Section.

Returns Policy

If for any reason you are not satisfied with your order, or damages / breakages have occurred during transit, please contact us as soon as possible either by telephone on 028 3882 0500, emailing sales@unovine.com or by use of the website contact form.
Please include your name and order number from the initial transaction receipt. We will be happy to resolve any issue you may have.